Imaginal Health Terms and Conditions
Imaginal Health offers complementary health, wellness and consciousness courses and resources, and strives to carry out all of its activities with integrity and clarity. We aim to offer accurate descriptions of physical courses and events, online programs and all items sold through this website. Our terms of sale are found below.
Physical courses registered and paid for online
All Imaginal Health courses, unless otherwise specified in writing, are to be fully paid by 14 days before the opening date of the course. Your place in the course is reserved by making a non-refundable deposit (20% unless specified by individual course), or confirmed by paying the full course cost. In the event of paying the full course cost, the specified deposit amount is non-refundable, and the balance is fully refundable more than 90 days before the opening of the course, and 50% refundable between 90 and 14 days before the opening date of the course. Any cancellations less than 14 days before the opening date of the course are non-refundable.
Online Memberships - single upfront payment
Online Memberships subject to a single upfront fee are refundable on a partial pro-rata basis, with 20% being considered a non-refundable deposit, and the remainder being refundable on a pro-rata basis considering the proportion of total program content released at the time of receipt of a cancellation request made by email or via the website contact form. Refund will be made via the method of original payment, and any relevant transaction costs will be borne by the customer.
Online Memberships - Monthly payment
Online memberships paid by a monthly payment can be cancelled at any time. Payment is taken at the beginning of a billing cycle and grants access to specific online material. There will be no refunds for the current month, and access to all released material will be maintained until the end of the current billing period.
Course videos, and EEM charts and diagrams
All Imaginal Health products that are faulty or otherwise unusable must be returned within 30 days to Imaginal Health, and subject to Imaginal Health confirming the fault, can be exchanged for a new version, or be subject to a complete refund, at the customer's choice, and Imaginal Health will pay all associated shipping costs. As all Imaginal Health products are based on easily-copied intellectual property, there will be no refunds for any products that are not faulty.
©Imaginal Health Ltd. Imaginal Health is the trading name of Imaginal Health Ltd.
71 Tehidy rd. Tywardreath, PL24 2QD United Kingdom